Data Deletion

You are in control of your data. You can disconnect any account, delete specific content, or delete your entire Onecape account and personal data at any time. This page explains how.

Disconnect a social account

In Onecape, open Channels and remove the connected account. This immediately deletes the access token we hold for it and stops all further publishing to that account. We do not retain the token after you disconnect.

You can also revoke Onecape’s access from the platform directly, for example on Facebook and Instagram via Settings → Security → Apps and Websites, and on LinkedIn, X, or Google from each account’s connected-apps settings.

Delete your account and all personal data

To delete your entire Onecape account and the personal data associated with it:

1. Email us at dinesh@inocyx.com from the email address on your account, with the subject Delete my Onecape data.
2. We will verify the request is from you.
3. We will delete your account, your brand and content data, and all stored connected-account access tokens within 30 days, and confirm by email.

Some records may be retained only where required by law (for example, basic transaction or security logs), and are deleted once that requirement ends.

What gets deleted

• Your account details (name, email, credentials).
• Your brand and business information, including uploaded documents.
• The content you created or scheduled in Onecape.
• All access tokens for your connected social accounts.

Content that was already published to your own social accounts lives on those platforms, not in Onecape, so you delete it from the platform itself.

Questions

Need help? Email dinesh@inocyx.com and we will walk you through it. See also our Privacy Policy.